Terms of service

These terms are an agreement between you and [Company legal name]. HEIP is for businesses only. Access is approved individually.

• Accounts are approved individually.
• You are responsible for your team, their access, and everything done with your keys.
• Keep your secret key secret and on your server. Tell us straight away if you think it has leaked.

Use HEIP only on websites and apps you operate, or that you are authorised to protect.

You must not:

• probe, benchmark or train automation to evade HEIP, or help anyone else do so;
• reverse engineer the SDK or the service for that purpose [balance with local law; confirm with counsel];
• resell access to HEIP without our written agreement;
• use HEIP to identify, profile or track individuals;
• use HEIP in a way that breaks privacy law, including by not informing your users where the law requires it.

You are responsible for telling your users about HEIP in your privacy notice, for obtaining consent where the law requires it, and for having a lawful basis for using it.

We may rate-limit traffic, or suspend keys or accounts, to stop abuse of HEIP or of other customers. We will give notice where we reasonably can.

HEIP gives a probabilistic assessment. You decide what to do with it, and you remain responsible for your actions toward your users.

We provide the service on a best-effort basis unless we have signed a service level agreement with you. We give advance notice of planned maintenance where we can.

The API is versioned. Breaking changes get a new version, and we give notice before an old version is retired: [deprecation notice period]. See the developer overview.

Fees, billing period and payment terms are those in your order form or agreement. Prices are exclusive of taxes. [late payment, and notice for price changes].

Our privacy policy explains how we handle personal data. Where we process personal data on your behalf, our data processing agreement applies: [DPA, to be drafted].

Each of us will keep the other's confidential information confidential, including anything we share about how HEIP's detection works. [full clause]

We own HEIP, including the SDKs and the service. You own your data. If you give us feedback, we may use it to improve HEIP without obligation to you.

[warranties and disclaimers; to be drafted by counsel]

[liability cap, for example fees paid in the previous 12 months, and exclusions]

[indemnity clause; to be drafted by counsel]

Either of us may end the agreement as set out in your order form. When it ends, we delete your data within [deletion timeline]. Clauses that by their nature should continue, such as confidentiality and liability, survive.

[governing law and courts]

If we change these terms, we will update the date at the top of this page and tell customers before significant changes take effect.

[Company legal name], [registered address]. Email: [legal@ contact address].