Use casesOnline casinos, sportsbooks, poker and skill-gaming platforms
Keep bonuses and payouts for real players
Check for a person when a bonus is claimed, a bet is placed or winnings are withdrawn, without slowing play down.
Request
Withdrawal requested
First cash-out on a bonus account
Bonus hunters don't play. Their scripts do.
Welcome offers, free spins and deposit matches attract automated sign-ups that claim, meet the wagering and cash out. Scripted play at tables and on odds drives away the players you want to keep. HEIP checks the actions that matter, when they happen.
Why now
300 scripted accounts × a $50 welcome bonus = $15,000 paid out before anyone plays.
What you get
- Bonuses that go to players
- Because HEIP checkswhether a person was in control when the bonus was claimed
- A check before winnings leave
- Because HEIP checkseach withdrawal with its own policy, alongside your KYC
- Fewer scripted players at your tables
- Because HEIP checksthe game actions you choose, on the Fast policy so play stays quick
- Reasons your risk team can review
- Because HEIP checksand returns reasons and a record id with every decision
Actions to protect
| Action | Suggested policy | On step up, you usually |
|---|---|---|
| Withdrawal | Critical | One-time code, or your existing verification |
| Changing payment details | Critical | Re-authenticate |
| Claiming a bonus or free spins | Standard | Verify email or phone |
| Placing a bet or taking a seat | Fast | Ask to confirm again |
| Browsing games and odds | Observe | Nothing: observe only, never blocks |
Policies are named presets you set per action. Critical asks for the most evidence. Fast suits frequent actions that still matter. Standard fits everyday actions. Observe never blocks.
Where it fits
HEIP adds one answer to the controls you already run. It is not KYC, age verification or a responsible-gambling tool.
Works alongside
- KYC and age verification
- Bonus abuse rules
- Payment and withdrawal checks
- Responsible-gambling controls
Roll it out on bonus claims
Baseline
Pick bonus claims. Note how they're protected today.
Observe
HEIP decides on real traffic but blocks no one.
Compare
Review its decisions against what you already know.
Enforce
Turn it on for bonus claims only if it earns it.
Most teams go from observe to enforce in 6 to 8 weeks. Observe mode blocks no one while you compare. How onboarding works
Questions
Does HEIP replace KYC or age checks?
No. Those confirm who a player is. HEIP checks whether a person is in control of the session when an action happens.
Will it slow down live betting or play?
No. Use the Fast policy on game actions. Players only see an extra step when HEIP answers step up and your app chooses to ask.
Does HEIP link player accounts together?
No. HEIP checks each protected action. It doesn't link accounts or follow players across sites.
Can we run it beside our current rules first?
Yes. Observe mode records what HEIP would have decided and blocks nothing, so your risk team can compare before enforcing.
Trust has to move with the action.
When digital actions can be automated, trust must move with them.